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If you forget your OS X account password then it can be reset by either another user, provided they have administrator privileges, or through OS X Recovery. another user or the process of booting the Mac into OS X Recovery.

Try free. Start with the basics: Check whether the drive is properly plugged in.

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Faulty cable. Try connecting the same device with a different cable. Damaged USB or flash drive port. It could be a hardware issue with the Mac. Reboot your Mac. Hopefully, some data damage that can be fixed by restarting. Or press and hold the power button and, when a dialog box appears, click the Restart or press R. Incorrectly formatted drive.

Not every external drive is optimized for Macs. It could be that you are trying to connect something only fit to interact with Windows devices. See if the external drive shows up here.

Secret of "dead" external HARD DRIVES! How to QUICKLY fix the problem, its cause and solution

For more information, go to the same menu option, then select System Report. Mac not formatted to display external drives on the desktop. Even if that is the case, the drive will still appear in the left-hand column of the Finder menu under Devices. To do this, shut down or restart your Mac, switch it back on and immediately press these four keys together for at least 20 seconds: Option, Command, P, and R.

It should look as though your Mac has started again; if it has, release the keys when you hear the second startup chime. Hopefully, the hard drive has shown up now.

Disk Utility is within System Preferences, or you can find it using Spotlight. If it is visible, then click the option to Mount, which should make it visible on the desktop and in the External Drives option in the Finder menu. From General tab tick External disks to ensure that from now on it shows on the desktop. How to add cloud storages to Finder You can also mount cloud storage as local drive on your Mac. Repair the failed external drives with First Aid If your drive is having problems, you can try to fix them yourself with First Aid and therefore get access to your files.

How to format your hard drive | Seagate Support UK

How to recover data from a crashed drive Thankfully, there is an app for that. Quit all other applications on the Mac, especially those that may be trying to access the external drive e. Click on the external drive that you are trying to recover files from. If it has partitions, you will see all of them. To avoid the external drive being accessed during the recovery process, click Extras next to the drive or drive partition or file, then select Remount Volume As Read Only. A padlock will appear, protecting the drive during the process. Now click Rebuild or Recover next to the file s you are trying to recover.

Once the scan is finished - it may take some time if the files are large - a list of files will appeal. Next, click Mount Found Items as Disk button on the bottom-left below the scan results. Saving to the same drive substantially lowers your chances of recovery.

Drag them to another location, such as your desktop or a folder on your Mac. Open the files to ensure they have been recovered properly and safely eject the external drive. A few more tips on getting your files back Macs and third-party apps that look after Macs, such as Disk Drill and iStat Menus come with a S.

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The external hard drive should show up as Verified. Partitions can get lost within hard drives, temporarily hiding all of the information contained within.

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Disk Drill can help to identify and restore this information. Within Disk Drill, you can restore data when a hard drive is damaged or add formatting, which is also something Disk Utility can help with.

CleanMyMac , another useful app available from Setapp, can help you identify external hard drive errors and repair them. Alternative ways to recover data from an external hard drive Reset the System Management Controller SMC if your Mac shuts down when you plug in an external hard drive. Do this for 10 seconds Release all keys Plug the power adapter back in and switch your Mac back on For Macs with removable batteries, you need to switch them off, remove the battery, then press and hold the power button for 5 seconds.

In your user account, create a folder to be used as a mount point. Make sure the Quick Format box is ticked and leave all the other settings the same. To reiterate—it is extremely important to ensure the Quick Format checkbox has a tick in it. If you do a full format of your drive, you will lose all your data. To begin, open the Finder app and select Applications from the left-hand panel. Scroll down the list of applications until you come to the Utilities folder.

Open the folder and locate Disk Utility. Within the Disk Utility app, you should see your external hard drive listed under External on the left-hand side of the screen. Now turn your attention to the top of the window and click on the Erase button. The operating system will prompt you to wipe the drive. Do not proceed—you need to click on the Security Options link. If the slider is not in the correct position, you will lose some or all of your files. The data recovery process will be impossible. If you want to use data recovery software, you need to perform a Quick Format or the Mac equivalent —but why?

Think of your files as books on a bookshelf. The filesystem is like the catalog that tells you where the books are kept.

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Performing a Quick Format is akin to throwing away the catalog but keeping the books themselves. In more technical terms, a Quick Format only deletes the file system journaling. The files remain there until they are overwritten with new data from the user. As we just explained, any new data will directly overwrite the old now hidden files. By sending a new file to your external hard drive, you could corrupt hundreds of the files that you need to retrieve.

It is specialized software that can find files on a hard drive without a catalog which tells it where to look. Quite a few data recovery apps have a free tier.

Sometimes, the free tier is restricted to a certain number of files or amount of storage. It can recover more than different file types, recognize duplicate files among those you want to restore, and offers a recovery preview before you begin the process. Unlike Prosoft, it lets you recover 2GB of data for free. All mainstream file types are supported. If you need to recover more than 2GB of data, you will need to pay for the Pro version. The Windows-only Recuva app falls under the CCleaner umbrella. It is free to download and use, and does not have any data limits.

We will highlight the best free data recovery tools for Windows to help get your precious files back. Digital camera SD card corrupted itself?